Effective Date: February 1, 2026
Welcome to I.E. DME Inc. (“the Company,” “we,” “us,” or “our”). By accessing our website, purchasing our medical equipment, or providing your contact information, you agree to be bound by the following terms.
1. Acceptance of Terms
By using our services, you confirm that you are at least 18 years of age and agree to comply with these Terms and Conditions, our Privacy Policy, and all applicable federal and state laws.
2. SMS/Text Messaging Program
By providing your phone number to I.E. DME Inc., you expressly consent to receive automated text messages regarding your medical equipment orders, delivery status, and customer support updates.
- Opt-out: You can cancel the SMS service at any time. Just text “STOP” to our number. After you send “STOP”, we will send a final confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you re-enroll.
- Rates: Message and data rates may apply for any messages sent to you from us and to us from you.
- Frequency: Message frequency varies based on your order status and interaction with our team.
- Help: For more information or assistance, reply with the keyword “HELP” or contact our customer support directly.
3. Medical Disclaimer (No Medical Advice)
The content on this website and information provided by our staff is for informational purposes only. I.E. DME Inc. does not provide medical advice, diagnosis, or treatment. Our equipment should only be used under the direction of a licensed healthcare provider. Always consult your physician regarding the proper use of specific medical devices.
4. Prescription Requirements & Compliance
Certain items require a valid prescription by law. We reserve the right to withhold delivery until a valid, verifiable prescription is received. You agree to provide accurate and truthful information regarding your medical necessity and insurance coverage.
5. Equipment Use & Liability
- Proper Use: You agree to use all equipment strictly according to the manufacturer’s instructions and safety guidelines.
- Limitation of Liability: I.E. DME Inc. shall not be held liable for any injury, loss, or damage resulting from the misuse, unauthorized modification, or improper maintenance of the equipment by the user or any third party.
6. Billing and Payments
If you are using insurance (Medicare, Medicaid, or private insurance), you authorize us to submit claims on your behalf. You acknowledge responsibility for any deductibles, co-pays, or items not covered by your insurance plan.