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Frequently Asked Questions

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What is Durable Medical Equipment (DME)?

DME refers to reusable medical equipment prescribed by a doctor for home or personal use, such as wheelchairs, walkers, hospital beds, and braces.

Do I need a prescription to order DME?

Yes. Most insurance-covered products require a valid physician’s order.

Does Medicare cover medical equipment?

Yes. Medicare and most insurance plans cover DME if it’s medically necessary and prescribed by a licensed provider

How do I know if my insurance covers a specific item?

Contact our billing department — we can verify your insurance coverage before you make a purchase or rental.
Tel  951-299-8486
Mail Contact@iedme.co

Can I rent equipment instead of buying it?

Yes. We provide both rental and purchase options for hospital beds, wheelchairs, and other mobility devices.

Do you handle insurance billing?

Yes. We work directly with Medicare, Medi-Cal, and private insurance companies to process claims for you.

How long does the order process take?

Typically 1–3 business days after insurance approval or payment confirmation.

What types of medical equipment do you offer?

We provide a wide range of DME products including power wheelchairs, mobility scooters, hospital beds, walkers, lift chairs, and orthotic supports.

Answers to Your Most Common Questions

At IEDME, we’re here to make your experience simple and stress-free.
Find clear answers about insurance coverage, rentals, product setup, and more —
so you can focus on what matters most: your health and comfort.